Privacy Notice

Privacy Statement Narqila Aroma B.V.

We take your privacy very seriously and take appropriate measures to carefully process and protect your personal data. We comply with privacy legislation. This privacy statement explains how we handle your personal data. Additionally: By entering this website, you confirm that you are at least 18 years old.

If you have registered on our website as a business customer, your email address will be added to our newsletter mailing list so that you stay informed about our latest products and offers. You can unsubscribe from the newsletter at any time.
 


1. About Us

Company Name: Narqila Aroma B.V.
Address: Lage Landstraat 6
Postal Code: 5462 GJ
City: Veghel​​​​​​​
Chamber of Commerce No.: 97732559

Questions or requests? Contact us!
Email: info@narqila.com
WhatsApp contact: +31 633 46 00 60
Support Phone number coming soon!

2. Personal Data

To provide our services, we use personal data (any information about an identified or identifiable natural person). We may process the following data:

  • First and last name

  • Address, email, phone number, and other contact details

  • Date of birth for age verification

  • Bank account number, payment info

  • Other data you actively provide (e.g., by creating an account)

  • Data generated by Google Analytics

3. Special Categories of Personal Data

We do not intend to collect data from visitors under 16 years old, unless they have parental consent. Since we cannot verify the age of visitors, please contact us at info@narqila.com if you suspect we’ve processed such data without consent.

4. Legal Grounds

Under the GDPR, data processing must be based on a legal ground:

  • Contract performance

  • Legitimate interest

  • Consent

  • Legal obligation

5. Purposes

We process and share personal data only if legally permitted and for specific purposes:

  • Managing our website and business

  • Personalizing the website

  • Enabling account creation

  • Providing services

  • Shipping purchases

  • Sending invoices and reminders, collecting payments

  • Responding to inquiries and complaints

  • Securing the website and preventing fraud

  • Analyzing browsing behavior to improve our website

6. Data Recipients

We may share your data with third parties, including:

  • Employees

  • Service providers

  • Email and phone services

  • Payment services

Only when necessary for the purposes above or to fulfill legal obligations.

7. International Transfers

We prefer to process data within the EEA, but may use external services. These parties are Privacy Shield certified. Where applicable, we enter into processor agreements in line with the GDPR.

8. Data Retention

We store your data only as long as necessary. In some cases, we are legally required to keep certain data longer, e.g. for administrative purposes.

9. Cookies

Our website uses cookies. These may be session or persistent cookies. Types of cookies:

  • Functional: required for essential features (e.g., cart)

  • Preference: e.g., language settings

  • Analytics: e.g., Google Analytics for insights

You can block cookies via browser settings, but this may affect functionality.

10. Your Rights

You have the right to:

  • Access, correct, or delete your data

  • Restrict data processing

  • Data portability

  • Object to processing (e.g., for marketing)

  • Withdraw consent

  • File a complaint with the data protection authority: autoriteitpersoonsgegevens.nl

11. Data Security

We have implemented appropriate organizational and technical measures. If you suspect misuse, please contact us.

12. Changes

We reserve the right to amend this statement. Please check back regularly.
Last updated: december 29th 2025

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